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  2. Return Policy

Return Policy

Returns:

Guarantee: “If you are not satisfied with your purchase FOR ANY REASON, we will be happy to give you a refund within TEN (10) DAYS of the sale.” What this means is that we will give you your money back, excluding shipping and insurance charges (if any), so long as you do the following:

1.) Return the product to us within TEN (10) DAYS of the day you received it. The purchase must arrive in our store within Fifteen Days of the date on your receipt. 2.) Return the product to us in the ORIGINAL PACKAGING, with the coins in the same condition in which they were purchased, with their holders not being tampered with or otherwise disturbed. We cannot accept returns in cases where original, sealed packaging or holders have been opened or subject to other tampering, because this can bring into question the circulation quality, and thus the value, of the coins.

Special-Order and Bullion Products:

Special order coins and all sales or trades of bullion products of any and all precious metals are FINAL, and cannot be returned to us. Due to the potential market fluctuations of these items, we cannot accept returns on bullion sales. Additionally, no guarantee applies to transactions involving any coin or other item, which are a special order, or for which special price and/or payment terms have been negotiated. In such cases sales are final.

Exchanges:
If there are quality problems with the product you ordered, we supply an exchange service within 10 days of receipt of purchase.

Shipping

You will be responsible for paying for shipping cost for the returning product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

 

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Welcome to Prestige Metals Exchange, your number one source for Gold, Silver, Platinum, and Palladium coins

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  • Address:205 East Avenue J Silsbee, TX 77656
  • Phone: (800) 964-5926
  • Email: info@prestigemex.com
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    Saturday - 9am to 2pm
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  • Home
  • Gold
    • U.S. COINS
      • American Gold Eagles
      • American Gold Buffalos
      • American Gold Liberty
    • FOREIGN COINS
      • Canadian Maple Leaf
      • Great Britain Britannia
      • Australian Kangaroo/Koala
      • Austrian Philharmonic
      • South African Krugerrand
      • Chinese Panda
      • Mexican Libertad
    • Commemorative / Anniversary
      • All
    • Pre-33 Gold
      • $20
        • Liberty Double Eagle
        • St. Gaudens Double Eagle
      • $10
        • Liberty Gold Eagle
        • Indian Gold Eagle
      • $5
        • Liberty Gold Eagle
        • Indian Gold Eagle
      • $2.5
        • Liberty Gold Eagle
        • Indian Gold Eagle
    • Sets
      • All
  • SILVER
    • U.S. COINS
      • American Silver Eagles
    • FOREIGN COINS
      • Canadian Maple Leaf
      • Great Britain Britannia
      • Australian Kangaroo/Koala
      • Austrian Philharmonic
      • South African Krugerrand
      • Chinese Panda
      • Mexican Libertad
    • Pre-64 Silver
      • Dollars
        • Morgan Silver Dollar
        • Peace Silver Dollar
      • Half Dollars
        • Barber Half Dollar
        • Walking Liberty Half Dollar
        • Franklin Half Dollar
        • Kennedy Half Dollar
      • Quarters
        • Barber Quarter
        • Standing Liberty Quarter
        • Washington Quarter
      • Dimes
        • Barber Dime
        • Mercury Dime
        • Roosevelt Dime
    • Commemorative / Anniversary
      • All
    • Sets
      • All
  • Platinum
    • American Eagles
    • Canadian Maple Leaf
    • Great Britain Britannia
    • Australian Kangaroo/Koala
    • Bars
  • Palladium
    • American Eagles
    • Canadian Maple Leaf
    • Bars
  • Vintage World Gold
    • British Sovereign
    • French Franc
    • Swiss Franc
    • Mexican Peso
    • Austrian Corona
    • Hungarian Korona
    • Italian Lire
    • Danish Kroner
    • Russian Ruble
    • Swedish Kronor
    • Dutch Guilder
    • German Mark
  • Blog
  • About Us
  • Request Info
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